Terms & Conditions.

Agreed Price

The Agreed Price is the amount agreed between Swinton Travel and you The Customer, based on instructions given at the time of booking.  Changes following on from this booking that you may like to make will be subject to our ability to accommodate those changes and may be subject to further cost(s).


All bookings unless prior agreed require an advance deposit. The advance deposit is required is – £20.  Pre agreed invoiced bookings to be paid within 28 days of invoice date.


In the event of a cancellation of a confirmed booking by The Customer, the deposit paid is non-refundable or 50% of the agreed price is payable to Swinton Travel, whichever is greater. Should the Customer cancel within 7 days of the date of travel, The Customer will be charged 100% of the balance owed which is due within 5 working days if not already pre paid.

 Grace Period

Swinton Travel will endeavour to be at all pick-up point(s) in advance of the time(s) agreed. However, there may be causes out of our control that may from time to time prevent us from meeting these commitments, such as; inclement weather, road traffic accidents, road resurfacing etc. Therefore, you agree to allow a period of up to 30 minutes grace. If a grace period is invoked in whole or part, the time of adjusted time(s) will be made up during or after the period of hire, schedules permitting. The Driver will drive at reasonable speeds keeping within the law, and will use their judgment in relation to the prevailing road type and conditions. Swinton Travel accepts no responsibility nor can it be held liable in any way whatsoever for any delays howsoever caused.


Damages and subsequent cost(s) of repair(s) of such damage(s) to the vehicle hired as used by you The Customer and/or your guests howsoever caused is your responsibility. Additionally, in the event that one of the parties is sick in the vehicle we will charge £50 to £100 depending on vehicle hired; to make good the vehicle. We will invoice you The Customer directly and should the additional payment(s) not be made on the day or night; it is payable in full within 5 working days. Alcohol is not permitted at any time in any of our vehicles, failure to comply with this rule will be the journey will be terminated in full and no refund will be offered.

Lost Property

Wel take every care to keep you The Customer and your property safe. We cannot, however, under any circumstances take responsibility for property lost or left or assumed left at any time in the vehicle(s). Make sure that you check and remove all personal property – yours and your guest(s) – from the vehicle(s) whenever you are dropped off, including interim drop(s). In the event any property is found by us and returned to the depot it is you, The Customer’s responsibility to recover the said property from us and any costs of doing so are yours and yours alone.


We make every effort to maintain its vehicle(s) as often and as thoroughly as it possibly can and has therefore made all reasonable efforts to ensure that the vehicle(s) are in the best and most reliable condition and are thereby fit for the purpose of use. In such event should a mechanical breakdown occur outside its control, Swinton Travel cannot therefore be held responsible for mechanical breakdown nor for the impact that those unforeseen event(s) might then or thereafter have. In the event of mechanical failure, due to circumstances beyond our control if the vehicle requested cannot be provided either for the first, the final or other interim journeys booked, we reserve the right to provide substitute vehicle(s) of equal or similar standing and capacity.


Swinton Travel operates a strict ‘NO SMOKING’ policy within their vehicle(s). Should this condition be ignored the driver is authorized to terminate the hire agreement immediately and a refund will not be offered under any circumstances. The driver reserves the right to refuse the carriage of luggage if in his judgment the volume of weight is excessive. Swinton Travel will not be held responsible for the use or transportation of any illegal substance or articles within their vehicle(s). The hire agreement will be terminated immediately without refund if The Customer contravenes this condition. The Customer named overleaf will be held responsible for the conduct of all passengers in the vehicle(s) at all times. Swinton Travel reserves the right to terminate any and all services to unruly or abusive passengers.